Unito is a powerful, secure integration platform with in-depth 2-way sync right out-of-the-box at the lowest total cost—no need to write or maintain code.
4.5/5 on G2, a trusted Atlassian partner and SOC 2 Type 2 certified
Trusted integration platform of Fortune 500 companies and global brands
Sync ServiceNow records and Jira issues with live, 2-way updates
Unito provides in-depth field support for any work items in Jira and ServiceNow. That means you can achieve true interoperability between tools, complete with bidirectional sync, configurable field mappings, and real-time updates, including historical data.
Sync with precision
Unito's UI enables you to sync critical information between ServiceNow and Jira with granular control by setting a sync direction for every field mapping.
Unito features robust, enterprise-ready security, including SOC2 Type 2 certification and compliance with global privacy laws. Rest assured knowing we never store your sensitive data.
Consistently reliable
Maintenance is our responsibility, so you never have to worry about broken code or keeping up with changing APIs. If there's an issue, our support team is always ready to assist for a smooth resolution.
ROI-driven
Our enterprise users see an average ROI of 4.7x with Unito's configurable workflows. Each rollout takes weeks, not months, so you can implement your integration without disrupting existing processes.
Case study
One Major Database Provider Aligned International Dev Work Instantly
Here are just a few ways IT teams supercharge workflows with Unito
Accelerate incident management
With Unito, incidents logged in ServiceNow can automatically create a corresponding Jira issue, and updates made in Jira are synced back to ServiceNow in real-time.
✅ Reduce response times
✅ Enhance collaboration
✅ Resolve incidents faster
Streamline change management
Sync requests from ServiceNow to Jira to create new tasks for the development team. Any future updates (such as task completion or issues found) are then reflected in ServiceNow.
✅ Align IT ops and dev teams
✅ Reduce deployment risks
✅ Ensure smoother rollouts
Fully configurable no-code
Quickly set up, monitor and evolve your integrations with a user interface that offers deep, yet accessible configuration options.
Choose what syncs and what doesn't
Control how your information syncs and where it goes with fully configurable rules that let you separate the data you need from the data you don't.
Sync historical data as far back as tools allow
Unito doesn't just sync new data, it also gives you the option to sync all historical data that matches your rules.
Watch: Syncing ServiceNow and Jira with Unito
Witness the power of Unito's ServiceNow and Jira integration first-hand. In this demo, you'll gain valuable insights into:
The simplicity of Unito's integration setup.
Streamlining workflows between critical tools.
The adaptability and efficiency gains made possible by Unito.
Explore documentation and in-depth guides to make the most of this ServiceNow integration
An Overview of Unito's ServiceNow Integration
Unito syncs ServiceNow records, including incidents, cases, problems etc., between ServiceNow and 50+ other apps and tools.
This article will provide you with step-by-step instructions to implement Unito in order to sync ServiceNow incidents with tickets, issues, tasks, and more.
.png?width=60&height=60&name=image%20(1).png "Soc2 Type2 Logo")
/socialproof-harvard.svg){kind=small}
/socialproof-hp.svg)
/socialproof-logitech.svg){kind=small}
/socialproof-netflix.svg){kind=small}
/socialproof-newbalance.svg)
/socialproof-washingtonpost.svg){kind=small}
/socialproof-uber.svg){kind=small}
-1.png?width=600&height=600&name=Illustrations%20(1)-1.png "Choose what syncs and what doesn't")
.svg "Remarketing Campaign Group (1)")
