Connect Salesforce + Azure DevOps for seamless sales and delivery collaboration

Automatically sync records, opportunities, and cases in real time — no duplicates, no lost updates, no wasted hours. Keep sales, support, and engineering teams perfectly aligned.

Illustration of Unito creating a two-way flow between Salesforce and Azure DevOps, connecting two users through a ‘Create a flow’ button.

TRUSTED BY FORTUNE 500 COMPANIES AND GLOBAL BRANDS

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Real-time Salesforce–Azure DevOps integration – no code, fully configurable

Illustration of two people at laptops beneath an infinity loop symbol, representing continuous integration between Salesforce and Azure DevOps with icons for automation, filtering, monitoring, and security.
  • Faster handoffs, faster delivery
    Eliminate delays when opportunities close. Automatically create Azure DevOps epics and backlog items from Salesforce deals and keep scope, timelines, and stakeholder data fully in sync.

  • Full visibility across sales and delivery
    AEs, CSMs, and engineering all stay aligned. Sales can track delivery progress from Salesforce while engineering works entirely in Azure DevOps.

  • Seamless, reliable sync
    No more copy-pasting or missed updates. Bi-directional sync ensures escalations, customer data, and project progress flow instantly between systems.

Built for every sales + delivery workflow

Sales-to-delivery handoff

Auto-create Azure DevOps epics and backlog items when opportunities close — syncing scope, dates, and owners so sales and delivery stay aligned.

Customer escalations

Escalated Salesforce Cases create linked Azure DevOps work items, with fields mapped automatically and Azure DevOps updates flowing back in real time.

Ticket escalation

Automate escalation flows between service and engineering teams to cut resolution times without switching platforms.

Record syncing

Sync opportunities, cases, and custom objects with Azure DevOps tasks and epics, keeping both systems accurate and up-to-date.

HOW IT WORKS

Visibility across every deal and project

Sync Salesforce records across multiple Azure DevOps projects in a single flow, so every stakeholder — sales, support, engineering — sees the latest updates without manual effort.

Workflow diagram showing Salesforce sales team and Azure DevOps delivery team working in sync. When a deal is closed won in Salesforce, an epic is auto-created in Azure DevOps. Scope and dates are synced, progress updates flow between systems, and delivery status completes alongside project delivery.

 

Unito field mapping interface between Azure DevOps feature requests and Salesforce company tickets, showing two-way sync for fields like Issue ID to Case Number, Description, Created Date, Assignee, Issue Type, and Status.

Precision field mapping without code

Control exactly how data flows between Salesforce and Azure DevOps. Customize field mappings, set one- or two-way syncs, and adapt rules to fit your workflows.

  • Opportunity stage and close date
  • Case priority, severity, and customer data
  • Azure DevOps states and work item comments
  • Attachments and descriptions
  • Any custom fields or objects
All fully customizable, no scripting needed

Custom sync rules control exactly what syncs

Trigger updates based on opportunity stage, case severity, or any custom field. Bring in historical records or limit to high-priority items — your sync adapts to your processes.

 

Unito rules builder between Salesforce and Azure DevOps: if a Salesforce case is marked L3 Support, a matching Azure DevOps work item is created with a High Priority label, kept in sync, with historical sync enabled.

Why customers choose Unito

two-way sync icon

True two-way sync,
out of the box

Keep Salesforce and Azure DevOps fully aligned with instant, bi-directional updates — no scripts, no manual entry. Achieve true interoperability with advanced syncing capabilities that don’t require complex recipes.

configurability icon

Fully configurable
no-code

Adapt the integration to fit your workflows — sales-to-delivery, escalations, or service handoffs — without writing a line of code. Powerful rules and field mappings give you full flexibility to sync exactly what you want.

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Enterprise-scale and
resilient

Support high-volume teams across sales, support, and engineering. Unito auto-scales to handle record surges, ensures continuity during peak loads, and integrates with 60+ other business apps out of the box.

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Automating sales-to-delivery handoff and saving over 2600 hours a year

Cloudwerx integrated Salesforce and Jira to automate sales-to-delivery handoffs and data migration. With Unito, they eliminated manual updates, improved visibility, and saved over 2,600 hours annually.

 

$312k
saved annually

 

 

50
hours saved weekly

 

 

2,600
hours saved annually

 

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Enterprise-grade security and reliability

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SOC 2 Type 2 certified

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GDPR and CCPA compliant

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No data stored by Unito

Power your sales + delivery workflows with real-time two-way sync.

See Unito's Salesforce + Azure DevOps integration in action. Our experts will tailor the demo to your workflows.