Sync Smartsheet and Salesforce effortlessly with real-time two-way updates 

Keep Salesforce cases, opportunities, and Smartsheet rows aligned automatically with Unito’s two-way sync.

Sync anything in Salesforce, like Cases and Opportunities, and anything in Smartsheet, like Rows and Columns. Visual

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Your Smartsheet-Salesforce setup in simple steps

Our team works with you to configure your integration needs from start to finish, tailored to your business workflows. Once it's live, Unito keeps everything in sync automatically, and your integration stays reliable, simple to adjust and effortless to maintain.

 

Illustration of how to set up a Salesforce and Smartsheet flow

Why customers choose Unito

Two-way sync

True two-way sync,
out-of-the-box

Unito delivers intuitive, out-of-the-box two-way sync between Salesforce records and Smartsheet rows. No engineering work or custom development—teams configure and see value quickly.

Configurable

Fully configurable,
no-code

Customize how cases, opportunities, and custom objects map to rows using flexible, no-code controls. Sync only the data your teams rely on while preserving each tool’s structure.

Enterprise scale

Enterprise-scale and
resilience

Built to support busy customer workflows and large sheets. Unito handles high update volumes and multi-team collaboration without friction.

HOW IT WORKS

Visibility from customer requests to project execution

Connect Salesforce cases and opportunities with work tracked in Smartsheet. Sync rows and record updates so sales, CS, and operations teams always share the same, up-to-date information—without switching tools or relying on manual follow-ups.

Illustration of a ticket management workflow with Unito

 

Example field mappings between Salesforce and Smartsheet

Precise field mapping across Salesforce objects and Smartsheet rows

Align Salesforce records with Smartsheet rows using intuitive, no-code mapping. Sync key customer and project data, including:

  • Record names / primary column values
  • Descriptions
  • Close dates / due dates
  • Owners
  • Stage, status, and custom fields

Fully customizable, no scripting needed.

Custom sync rules control exactly what syncs when

Use sync rules to control when and how Salesforce records sync into Smartsheet. Trigger row creation or updates based on case priority, opportunity stage, ownership, or any custom field—so only the right work flows into your sheets. Historical records can also be synced without manual cleanup.

Example sync rules for a Salesforce - Smartsheet workflow.

Built for every cross-platform workflow

Case management and follow-through

Sync high-priority Salesforce cases into Smartsheet so operations and delivery teams can coordinate actions, resolve issues, and keep customers informed.

Opportunity support and deal execution

Push opportunity-related work into Smartsheet to manage pre-sale tasks, technical scoping, or cross-team deliverables.

Customer onboarding and project delivery

Turn Salesforce records into Smartsheet rows to structure onboarding plans, implementation steps, and ongoing customer projects.

Shared visibility across teams

Give sales, CS, and delivery teams a unified, real-time view of progress across Salesforce and Smartsheet—without chasing updates.

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How SEKO Logistics cut manual work and saves $56,000 annually

SEKO Logistics integrated ServiceNow and Jira to eliminate manual ticket creation and updates. With Unito, they automated their escalation flow, reduced license costs, and saved 338 hours annually.

$56k saved annually
3,800 tickets synced weekly
338 hours saved annually
— Loren McDowell, IT Operations Manager
Unito isn’t just a nice-to-have — it’s a necessity once you realize how much time and effort it saves.
— Loren McDowell, IT Operations Manager

Enterprise-grade security and reliability

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SOC 2 Type 2 certified

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GDPR and CCPA compliant

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No data stored by Unito

Power your Smartsheet + Salesforce workflows with real-time two-way sync.

Get a personalized demo and see your Smartsheet-Salesforce sync live.